---
title: How to change your password
description: "You can easily change your password at any time. Here are the 5 steps you need to follow to reset your password. Step 1. Go to: [Login Page](https://app.onsego.com/) and click \"Forgot password?\" ![](https://s3.amazonaws.com/helpscout.net/docs/assets/62af319cd4c946528384a717/images/62d9712786b3a9744246f5a0/file-4MFEktCaf2.png) Step 2. You’ll be prompted to enter…"
url: "https://onsego.com/docs/how-to-change-your-password/"
updated: "2025-10-14"
category: Login Issues
---

# How to change your password

You can easily change your password at any time. Here are the 5 steps you need to follow to reset your password.

Step 1. Go to: [Login Page](https://app.onsego.com/) and click "Forgot password?"

![](https://s3.amazonaws.com/helpscout.net/docs/assets/62af319cd4c946528384a717/images/62d9712786b3a9744246f5a0/file-4MFEktCaf2.png)

Step 2. You’ll be prompted to enter the email address associated with the account.

Step 3. A message will be sent to your email with a link to reset the password.

Step 4. The link will go to a page where you can enter your new password.

Step 5. Save your new strong password somewhere safe.

We like tools like 1Password. Keep in mind: Password is case-sensitive and is only valid if it's entered in an exact way. That's it. Now you can log in using your new password.

NOT RECEIVING THE PASSWORD RESET EMAIL?

- Check your junk/spam folders.
- Check you entered the correct username/email address for your Onsego account.
- [Contact us](#), and we will help you.

RESET LINK NOT WORKING?

- Try the above steps again.
- From the email, open the password reset link in a different browser or a private/incognito window.

Last Updated on October 14, 2025