---
title: How to Clear the Cache and Cookies in Your Web Browser
description: "Clearing the cache and cookies in your browser is one of the most common and effective ways to fix browsing issues. - **Cache**: Your browser saves files to help pages load faster. - **Problem**: When Onsego updates quizzes or lessons,…"
url: "https://onsego.com/docs/how-to-clear-cache/"
updated: "2025-10-14"
category: Tech Issues
---

# How to Clear the Cache and Cookies in Your Web Browser

Clearing the cache and cookies in your browser is one of the most common and effective ways to fix browsing issues.

- **Cache**: Your browser saves files to help pages load faster.
- **Problem**: When Onsego updates quizzes or lessons, old cached files may conflict with new ones, causing errors.
- **Solution**: Clearing your cache and cookies ensures you see the most up-to-date version of our site.

### How to Clear Cache and Cookies

**Desktop & Laptop (Windows and Mac)**
If you use Internet Explorer, Edge, Google Chrome, or Firefox:

- Press **Ctrl + Shift + Delete** (Windows) or **Command + Shift + Delete** (Mac).
- A window will open where you can clear your browsing data.

**Google Chrome on Mobile or iPad**

1. Open **Google Chrome**
2. Tap the **user icon**
3. Go to **Settings → Privacy and Safety**
4. Select **Clear App History** and **Clear Cookies**

Last Updated on October 14, 2025