---
title: Quizzes don’t load
description: "The \"Quizzes Don’t Load\" issue is related to pending updates of the Chrome browser. How to update Google Chrome Instructions differ based on the device you’re using. - [Android](https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DAndroid&oco=0) - [Computer](https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop&oco=0) - [iPhone/iPad](https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DiOS&oco=0) After updating, please clear your cache; usually, cleaning a…"
url: "https://onsego.com/docs/quizzes-dont-load/"
updated: "2025-10-14"
category: Tech Issues
---

# Quizzes don’t load

The "Quizzes Don’t Load" issue is related to pending updates of the Chrome browser.

How to update Google Chrome

Instructions differ based on the device you’re using.

- [Android](https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DAndroid&oco=0)
- [Computer](https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop&oco=0)
- [iPhone/iPad](https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DiOS&oco=0)

After updating, please clear your cache; usually, cleaning a web history will clear your cache too. Then, log in to your Onsego account, and this issue should be solved.

If you still have a problem, please send us a screenshot of the page with the not loaded quiz.

We are sorry you’re experiencing an issue, and we hope this page can help you find a quick solution.

Last Updated on October 14, 2025