---
title: Voucher code doesn’t work
description: "If a voucher code doesn't work and you get the “Incorrect Code” message, it means you are not logged in to your GED account. To take the GED Ready® practice test, you’ll first **need**** to log in to your GED.com account. If…"
url: "https://onsego.com/docs/voucher-code-doesnt-work/"
updated: "2026-02-02"
category: GED Ready Vouchers
---

# Voucher code doesn’t work

If a voucher code doesn't work and you get the “Incorrect Code” message, it means you are not logged in to your GED account.

To take the GED Ready® practice test, you’ll first **need**** to log in to your GED.com account.
 If you try to redeem your voucher without being logged in, you will get an error code. **

If you haven’t created one yet, go ahead and do that now. Then follow these directions:

Here’s what to do:

1. Log in to your GED.com account.
2. Click on the **“Study”** button.
3. On the next page, click on “See if I’m ready.”
4. You will be redirected to the product page, where you can choose your subject. Then you can choose your language: English or Spanish.
5. On the next page, you will see ” Do you need to redeem a voucher?” Choose “Yes, I need to redeem a voucher,” then follow the directions on the screen.

   Follow the screenshots:

   ![](https://onsego.com/wp-content/uploads/2025/07/2026-02-02_16h10_00.jpg)
    ![](https://onsego.com/wp-content/uploads/2025/07/2026-02-02_16h11_18.jpg)

![](https://onsego.com/wp-content/uploads/2025/07/2026-02-02_16h12_40.jpg)

![](https://onsego.com/wp-content/uploads/2025/07/2026-02-02_16h05_06.jpg)

Last Updated on February 2, 2026