What to do if my credit card is declined

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Sometimes, for reasons unknown to us, a credit card is declined. If this happens to you, we suggest that you sign up for Onsego by using PayPal.

To do so, choose PayPal from the payment page (see the image below) and you will be redirected to the PayPal website.

Here you can use your credit card or debit card. You don’t pay any extra costs to PayPal. Onsego pays all additional costs.



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