Website says Unknown email address

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If you get an error message “Unknown email address. Check again or try your username.” but you paid for the Onsego courses, it means that there is a typo in your email address that you used when you signed up.

Usually, when you sign up, you are automatically loged in to your Onsego account, but if there is a typo in your email address you can’t log in because your real email address is not in Onsego’s database.

Please get in touch with us, let us know your full name, your correct email address, and the date you purchased the Onsego plan.

We will correct the typo, and you can continue using your Onsego account.

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