When you pay for a purchase on our website and receive the message “Failed Payment,” it means our system is unable to charge your credit card.
So, even if you tried to pay 2 or 3 times and got the “Failed Payment” message, your credit card was NOT charged.
Unfortunately, we cannot influence the payment process.
Get your GED Diploma Quickly
With Onsego, it’s simple and easy
If this happens to you, please follow these suggestions:
- Choose PayPal instead of a credit card. PayPal payments are free for you; we cover all costs.
- Purchase an Onsego Gift Card to pay for your plan.
- Use an American Express Bluebird card. You can add cash to this card at any Walmart, and is easily accepted online.
Last Updated on October 14, 2025