Onsego offers a 7-day money-back guarantee for our GED prep courses.
If you purchased an Onsego course within the last 7 days and would like a refund, just send us an email with your request using the form on this page: Click here to request a refund.
Once you submit your request, you’ll receive a confirmation email. If you don’t see it, please check your spam or promotions folder and make sure your inbox can receive new messages.
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Please note: The Onsego support team cannot submit a refund request on your behalf.
Refund Eligibility and Integrity
We understand that Onsego may not be the right fit for everyone, and we respect your decision to request a refund.
However, if you’ve completed over 40% of one or more subject prep courses during the 7-day period and then ask for a refund, we consider this an unfair use of our guarantee.
Pass Your GED in 2 months
Short Video lessons | Practice tests | Easy Math with a Calculator
In this case, as stated in our Terms and Conditions, we will deduct a $49 course fee from your total refund.
- Refunds take 2–10 business days to appear on your bank or card statement.
- Only the account owner can request a refund.
- Each student is eligible for one refund only.
Last Updated on June 16, 2026